Registration FAQ’s

How do I register?

Online registration is now closed. You may register onsite at the Registration Desk located in Pratt Lobby West at the Baltimore Convention Center during the following hours:

Monday, October 23  1:00 p.m. – 6:00 p.m.
Tuesday, October 24  7:30 a.m. – 6:30 p.m.
Wednesday, October 25  7:30 a.m. – 5:30 p.m.
Thursday, October 26  8:00 a.m. – 5:00 p.m.
Friday, October 27  8:00 a.m. – 2:30 p.m.

Why am I not getting the member rate while trying to register?

If you are not getting the member rate it could be due to a couple of reasons.  First, make sure that you are logged in. 

Please contact NPMA to check on whether or not your company membership is still active and to ensure that your member profile has been correctly linked correctly to your company. If you have accidently linked to the wrong company profile this could be affecting your registration price. Please reach out to [email protected]

I’ve added multiple people to my cart, but when I check out people are missing/my total is incorrect. What do I do? 

Please try clearing out your cookies/cache and trying the registration form again. Also try avoiding using the back button while filling out this form as it can cause problems with your cart.

I am trying to purchase a vendor booth, but the form is requesting a campaign code and not letting me proceed. What do I do?

There are two registration forms vendors will need to fill out in order to complete the full registration process. First vendors must fill out the Exhibitor Booth purchase form. This is a separate for that does not require a campaign code. The link should be found below the attendee registration link.

Once you complete this form, NPMA will assign you a booth and contact you with your booth selection and a campaign code that can be used to register your booth personnel. You will then be able to visit the attendee registration link, select the exhibitor option, and use the campaign code to register all of your booth personnel that will be present at the show. 

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